On  April 28, 2020, we hosted the webinar on how to manage your clinic staff, cutomers, and business through the COVID-19 crisis. 

The presenter, Ildi Arlette , brings more than 26 years of experience in premier consulting, training and HR—specifically with North America’s top dermatology, plastic surgery, spas, retail, cosmetic, medspa and dental clinics focusing on three main pillars of success: building strong, productive teams, acquiring new patients, and retaining patients. During the webinar, you’ll hear about Ildi’s first-hand experience as a consultant and clinic owner, operating one of Canada’s top 15 surgical and cosmetic clinics.

During the webainar, she discussed how to effectively manage your employees, retain customers, and successfully run your business during the COVID-19 crisis.

Watch the webinar below: